Terms of Service

Last updated: July 2026

Note: this is a working draft covering the basics of the service. It has not yet been reviewed by a solicitor. Before relying on this as your final legal terms, have it properly reviewed for your specific circumstances.

1. What Tenfa is

Tenfa is a tool that helps UK landlords track compliance documents for their rental properties — things like Gas Safety Certificates, EICRs, EPCs, and deposit protection records. It stores the documents you upload, tracks expiry dates, and sends reminders.

2. Not legal advice

Tenfa helps you track and evidence compliance. It is not a substitute for advice from a solicitor or a qualified letting professional. You remain responsible for meeting your actual legal obligations as a landlord — Tenfa is a tool to help you stay organised, not a guarantee of legal compliance.

3. Your account

You're responsible for keeping your login details secure. You agree to provide accurate information about your properties and documents — Tenfa relies on what you enter and upload; it does not independently verify it.

4. Subscriptions & billing

Paid plans are billed via Stripe. You can cancel at any time; access to paid features continues until the end of the current billing period. We don't offer partial refunds for unused time within a billing period.

5. AI features

Some features (document reading, the Compliance Assistant) use AI. AI-extracted dates and AI-generated answers can be wrong — always check them against the actual document before relying on them. The Compliance Assistant gives general information, not legal advice.

6. Availability

We aim to keep Tenfa running reliably but don't guarantee uninterrupted access. As an early-stage product, features may change as we improve the service.

7. Contact

Questions about these terms: teokalendar@gmail.com